Online Consumer Complaint Form

Online Consumer Complaint Form — Pakistan

Build a clear, printable complaint to submit to your Provincial Consumer Court or Consumer Protection Authority. Fill required fields (*) and click Generate Complaint.

Complainant Full Name * CNIC / Passport * Phone / WhatsApp * Email

Postal Address * Preferred Forum Provincial Consumer Court Provincial Ombudsman / Consumer Protection Authority District Consumer Forum Date of Purchase / Service *

Seller / Service Provider Name * Seller Address / Website / Contact Product / Service *

Invoice / Bill / Order No.

Amount Paid (PKR) *

Short summary of the issue (one sentence) * Detailed chronology & description * List of evidence files (names) * Relief sought (what do you want?) * Request full refund, replacement or compensation and recovery of fees/costs.

Evidence & preservation checklist

• Keep original receipts and invoices; obtain certified copies if needed.
• Save chat logs, emails, screenshots with timestamps.
• Keep records of returns, repair attempts, and communications with seller.
• Gather witness names (if transaction occurred in person).
• Use bank transfer receipts or transaction IDs for proof of payment.

Where to file: Provincial Consumer Courts (Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan) or your provincial consumer protection authority. For online scams also report to FIA Cybercrime. Check local consumer council for specific submission rules.

Important: This generator prepares a structured complaint text you can print or download. It does not file on your behalf. For complex disputes or high-value claims consult a lawyer or consumer rights organization.

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